Carousell doesn’t have to be Carouhell if you follow these handy tips for both sellers and buyers.
1. Tag your listings.
Add relevant tags to your item description so that potential buyers can find your listing easily. For instance, if you’re selling a Canon camera, you might want to add tags like #canon #camera #modelname #modelcolour. Don’t tag unrelated terms like #hotgirls #prettyselfies just to get more clicks, because well, it’s downright annoying.
If you’re selling something related to an upcoming event or festive season, remember to add the relevant tags too. The Carousell team might chance upon your listing and feature it in their curated selection of items.
Vintage Kodak Instamatic Camera from Carousell seller @kans.vintage.cams
2. Be specific and include photos of the actual item.
When it comes to Carousell, you really don’t want an unhappy buyer on your hands because…well, things can get pretty nasty. Be specific in your item description, especially about the condition of the item. Also include well-lit photos of the item from different angles if possible. Sure, it may be more troublesome but it will prevent any misunderstandings. Don’t forget to include the measurements of your item as well.
- BNWT = Brand New With Tags (If you’re one of those people who thinks it’s OK to wear an item with the tags tucked in, then try to pass it off as BNWT…just stop. It’s unhygienic, unethical and downright disgusting.)
- BNIB = Brand New In Box
- BN = Brand New
- Auth/Authentic = means it’s not some Taobao knockoff okay??
- Pre-loved = item is used
- Pending = seller has reserved the item for a potential buyer
- Nego = price is negotiable
- No low ballers = cheapskates of the world, go away.
- No trades = stop asking if you can trade your dodgy used item with my brand new item already.
Never cross an angry buyer on Carousell. (Source: carouhell.tumblr.com)
3. Post your listing during peak periods.
When you search for an item, Carousell lists them according to the time they were posted (you can set it to list by Popularity, Price or Location as well), so posting during peak periods will help you get more attention from potential buyers.
Try posting during the golden hours, such as lunchtime, after work between 6pm to 7pm (shopping makes the commute home much better k), public holidays and weekend afternoons. Of course, it also depends on who your potential customers are (i.e. students, OLs, creepy old men) so think about when they’d most likely be shopping online and post your listing then.
Customised greeting cards by Carousell seller @leahdesign
4. Be a model seller.
The Carousell team usually features star sellers in their Recommended Users section, which means you’ll stand out from the hundreds of other sellers on Carousell. You’ll also have more street cred among buyers. If you want to be a model seller, try the following tips:
- Have well-lit, good quality photos.
- Be specific and honest in your item description.
- Price your items accurately (Read: don’t list a hole puncher for $70, you know what I mean?)
- Don’t sell illegal items (obviously).
- Don’t be spammy or dodgy ($10 for that 100% Authentic Prada bag, uh-huh)
- Try to get positive feedback from buyers. It helps if you leave feedback on them too.
To view the list of Recommended Users on Carousell, scroll down to the bottom of the page. Recommended Users are listed by category.
5. Always get the buyer to make a formal offer before transacting with them.
This is VERY important, because Carousell only lets you leave feedback for a buyer (and vice versa) when you have a formal offer with the person. Buyers are generally more committed once you have a formal offer, since feedback can’t be altered or erased. Also, the offer confirms the price that you both agreed on, so there won’t be any misunderstandings.
Get the buyer to make a formal offer through the app before agreeing to meet up.
6. Join a Group that is relevant to your item.
Groups is a feature on Carousell which lets you list an item in a specific interest group, so that you can reach out to a more targeted audience. For instance, if you’re selling Taylor Swift merchandise, you can join the Taylor Swift Fans group and list your item there. There are groups for everything from ASOS Lovers to Marvel Toy Collectors, and most of them are open to everyone.
7. Share your item listing on social media.
Want to reach out to more people? Share your item listings on your social media accounts, such as Facebook, Twitter and WhatsApp. You can also copy the link to the item listing, in case you want to forward it to someone.
Share your listing on your social media accounts to reach out to more people.
8. Report bad listings.
Spot a fake item or scam post? Do your civic duty and report the listing, so buyers won’t get tricked by it. Watch out dodgy people, the Carousell popo gonna come getchuuu.
Spot any dodgy posts on Carousell? Report the listing by clicking on the ‘…’ icon at the top right of the page.
1. Search by location.
Filtering listings by location will make your life much easier, especially when it comes to meet ups or trades. After entering your search term, click on the Your Location tab at the top left of the screen. From there, you’ll be able to browse listings that have stated a meet up/pick up location close to your current location.
Under the filters section at the top of the page, click ‘Countrywide’ and select ‘Browse from current location’. Your location settings for the Carousell app need to be enabled though.
2. Join interest groups.
As mentioned above, the Groups feature lets people list items based on a specific interest. There are groups for fashion brands, hobbies and even specific fashion styles like floral prints or boho-chic. Joining a Group makes it easier to check out the newest listings relevant to your interests. If you’re a student, you can also join your School’s Group, which is convenient if you prefer to do meet-ups in school.
Gudetama Laptop Stickers by Carousell seller @papernuts.kylx
3. Be safe and smart.
This may seem like common sense, but there are far too many buyers out there who have well, no sense at all. Besides making a formal transaction with the seller (so you can leave feedback), confirm the meet up details a few hours in advance. Avoid giving the seller your mobile number (just insist on communicating via the Chat function on Carousell) because you never know what stranger danger lurks out there.
Also, always meet in a public place like an MRT station or shopping mall. If the seller sounds even remotely shady (“can meet somewhere wif no cctv?”), just cancel the deal. Safety first ladies, safety first.
If you want to be extra careful, Google the seller’s username or contact number in case they have been blacklisted or blogged about.
No idea what’s going on here but I LOVE IT. (Source: carouhell.tumblr.com)
4. Read the seller’s profile.
There’s nothing more annoying then getting a message that says “Trade?” when your profile specifically states ‘NO TRADES’. Carousell buyers of the world, take this as a public service announcement – read the seller’s profile before asking dumb questions. If a seller has already stated ‘no trades or negotiations’, I hardly think that she’ll change her mind just because you bombard her with “Nego?” messages.
If you’re pre-ordering an item with a seller, be sure to check the estimated waiting time before following up about the collection date.
5. Buy more from the same seller.
If you’re looking for electronics, certain sellers offer bundle deals with better prices. For instance, if you want to buy a Canon DSLR kit, look for sellers that offer packages (and freebies) instead of buying different components from separate sellers.
Some sellers also offer a discount if you purchase more than one item from them. Just be polite about it and who knows, you just might get a good bargain.
Canon DSLR Camera and Kit from Carousell seller @shopxafford